Unit III Assessment

What is servant leadership and how is it used in the workplace?

Your response should be a minimum of 200 words.

Briefly describe the four general categories of attitudes and behaviors used to characterize groups.

Your response should be a minimum of 200 words.

Include any references

BBA 3651, Leadership 1

Course Learning Outcomes for Unit III Upon completion of this unit, students should be able to:

5. Apply techniques for demonstrating the role of ethics and values in guiding organizational behavior. 5.1 Identify the differences between values, ethics, and character. 5.2 Describe the character-based approaches to leadership. 5.3 Explain the roles of ethics and values in organizational leadership.

Reading Assignment Chapter 5: Values, Ethics, and Character

Unit Lesson In Unit III, we will cover values, ethics, and character. These three concepts provide a foundation for individuals to do the right thing. It is important to note that values, ethics, and character have different definitions and implications. As a leader, you may need to assess values, ethics, and character during an interview, annual review, investigation, and when meeting with clients or vendors. Values In this section, we will look at values. Are they something we are born with? Are they something we learn? Business Dictionary (2014a) defines values as:

Important and lasting beliefs or ideals shared by the members of a culture about what is good or bad and desirable or undesirable. Values have major influence on a person’s behavior and attitude and serve as broad guidelines in all situations. Some common business values are fairness, innovation, and community involvement (para. 1).

Values are important and lasting beliefs that we learn over time. We acquire values from our parents, teachers, friends, church, culture, and life-long experiences. Some of the values related to business (or instrumental values) include being: courageous, helpful, honest, imaginative, logical, and responsible (Hughes, Ginnett, & Curphy, 2015). It is important to assess personal values during the interview process to ensure that personal values align with organizational values or goals. Values can be ranked in order by importance. This means that most people probably have a different order of values. If you were asked to pick the five most important values from Table 1, everyone in the class would have a different list. Ethics In this section, we will look at what it means to be ethical. What does it mean to be unethical? Whose standards are we using to assess ethical behavior? Business Dictionary (2014b) defines ethics as:

The basic concepts and fundamental principles of decent human conduct. It includes study of universal values such as the essential equality of all men and women, human or natural rights, obedience to the law of land, concern for health and safety and, increasingly, also for the natural environment (para. 1).


Values, Ethics, and Character

BBA 3651, Leadership 2



There are two things you need to know about ethics. First, ethics refers to the standards that society believes of right or wrong. Ethics includes benefits to society, fairness, obligations, rights, or specific virtues. It also includes things that people should restrain from doing. Second, ethics is considered a school of thought. It is the study and development of ethical standards practiced by individuals, cultures, and society in general. When we study ethics, we look at changes over time, differences between cultures and groups within society, and then determine a set of ethical rights and wrongs being practiced in society today. Levine and Boaks (2014) believe that leaders must be able to differentiate between solid ethical character and leadership, and between leadership, power, authority, influence, managerial ability, and charisma. They inflect that assuming ethics and leadership are inexorably tied can lead to misled assumptions on the value of ethics and that they are sufficient for leadership. They suggest that the other aforementioned values must be taken into account to provide a more fundamental, concrete view of leadership. Character Business Dictionary (2014c) defines character as the “sum total of a person’s behavioral traits, history, reputation in community, and values” (para. 1). Abraham Lincoln said, “Reputation is the shadow. Character is the tree.” Character is not just about what you want others to see in you, it is also about what you do when no one is watching. Having good character is about just doing the right all the time, even when no one is watching you.

References Business Dictionary. (2014a). What are values? Retrieved from

http://www.businessdictionary.com/definition/values.html Business Dictionary. (2014b). Ethics. Retrieved from http://www.businessdictionary.com/definition/ethics.html Business Dictionary. (2014c). Character: HR version. Retrieved from

http://www.businessdictionary.com/definition/character.html Hughes, R. L., Ginnett, R. C., & Curphy, G. J. (2015). Leadership: Enhancing the lessons of experience (8th

ed.). New York, NY: McGraw-Hill. Levine, M., & Boaks, J. (2014). What does ethics have to do with leadership? Journal of Business Ethics,

124(2), 225-242.

Suggested Reading View a list of the most common personal values: http://www.mindtools.com/pages/article/newTED_85.htm

The following link provides a list of the most common behavioral traits used in leadership: http://character-in- action.com/list-of-character-traits/http://www.mindtools.com/pages/article/newTED_85.htmhttp://character-in-action.com/list-of-character-traits/http://character-in-action.com/list-of-character-traits/