Throughout this course, many discussion opportunities come up where you need to respond to other people’s opinions and comments. After you have completed your reading, respond to your Discussion topic in the Discussion Board. Then read the responses of your fellow students and comment on their postings.
When it comes to performance management and measurement, it is said that “you get what you measure” or “you get what you set.” When studying issues in this area, it is very useful to see cases where management motivated the unintended behavior from employees.
For this Discussion, research and summarize an article that discusses a situation in which the performance management and measurement systems put into place either failed to promote the desired behavior, or outright backfired. Include the following details:
1. Brief description of the situation.
2. The desired outcome.
3. The actual outcome.
4. Reasons why the effort failed.