Initiating the Marketing Process

We introduce the basic concepts of strategic marketing, which with  the question, “What is strategic marketing”? Simply put, it is managing  profitable customer relationships over the long term. The aim of  marketing is to create value for customers and to capture value from  customers in return. To do so, marketers engage in activities from  understanding customer needs, to designing customer-driven marketing  strategies and integrated marketing programs, to building customer  relationships and capturing value for the firm.

In this unit’s case study, Video Case 1: Chobani: Making Greek Yogurt  a Household Name, Chobani, a small startup company, used its marketing  plan to move from a niche market to the mainstream yogurt market. From  the start of the product launch, Chobani focused on the classic “4Ps”  elements of marketing mix actions: product, price, place, and promotion.  As the product and the market have expanded and matured, it has evolved  its marketing strategy. The recent ad campaign, The Love This Life, ad campaign focusses on the strapline “To love this life is to live it naturally.”  According  to Peter McGuinness, Chobani CMO, the objective of the slogan is to  capture the “Mediterranean soul” of the brand rather than just to  highlight its quality. This campaign moves from just highlight the  quality of the product to how it improves life over all. The new ad  campaign is expanding from TV to include social media and is meant to  “refresh Chobani’s approach to marketing in a category that remains  fast-growing and vibrant…”


Buss, D. (2015, May 4). ‘Love This Life’: 5 Questions with Chobani Execs About New Campaign. Retrieved June 30, 2016, from

Kerin, R. A. & Hartley, S. W. (2017). Marketing. (13th ed.). New York, New York: McGraw-Hill Education.


Students are to review the following information about the real marketing campaign for Chobani titled, The Love This Life, ad campaign.

Background on Chobani Yogurt

Chobani’s The Love This Life ad campaign

Based on the information provided, put yourself in the position of an  marketing consultant brought in to the company to critically examine  the campaign’s ability to meet its’ objectives, and then formulate a set  of well-developed and supported recommendations to the company’s senior  leadership team. The recommendation should be logically presented,  well-supported, and thoroughly vetted.