DB Compilation

 Each group must then collaborate to enhance each other’s work and to develop 1 group response that synthesizes the individual replies.All post’s need to be combined into one putting each group members thoughts into one post. One designated member of the group must post the synthesized response  The group response must be 1,000–1,500 words and must demonstrate course-related knowledge. Must include all resources and grammar and structure need to be sound.

Running Head: DB 1

DB 2

Discussion Board

Chapter 7: Mass customization of products has become a common approach in manufacturing organizations. Explain how mass customization can be applied to service firms as well.

Whereas mass customization is a feasible alternative in manufacturing on digital factories and engaging lean manufacturing strategies, service organization engages a more productive setting to ensure the profitability of mass customization. Ostensibly, mass customization entails utilization of mass-production technologies to swiftly and cost-effectively amass products that are exclusively designed to satisfy the demands of each client (Daft, 2016). The major challenge associated with mass customization service is information translation concerning consumer preferences achieved through marketing research into a comprehensible format that can be effortlessly utilized in the decision-making process involving service modularization and training of customer-contact personnel (Dellaert & Dabholkar, 2009). In the service platform, mass customization is a continuous configuration procedure with direct customer involvement combined with professional guidance by service professionals who comprehend the configuration regulations and appreciates them. A clear customer needs understanding is necessary alongside service personnel required to offer the client concise and clear configuration alternatives that strike the seamless balance between complexity and flexibility — furthermore, ongoing interaction between the customer and vanguard contact personnel which is consequential in mass customization.

Chapter 7: Does teaching management from a textbook assume that the manager’s job is analyzable and, therefore, that formal training rather than experience is most important?

Primarily, craft technologies are described by a significantly steady activities stream. However, the conversion procedure is not well understood and analyzable. Consequentially, these responsibilities require extensive experience and training due to employees response on intangible elements based on intuition, experience, and wisdom. Despite management having several skills acquired on the job application, some skills are supposed to be acquired in school. Essentially, these acquired skills are regarded as non-routine skills. Therefore, strategic planning, basic research, and other engagement involving unexpected problems and new projects(Daft, 2016). For instance, the majority of executives are supposed to understand project management and accounting before working in management. Ostensibly, that is the reason for appropriately teaching management courses in business schools. Therefore, a managers occupation is not analyzable and hence the need to engage both experience and formal training.

Chapter 8: Do you believe that technology will eventually enable high-level managers to do their job with little face-to-face communication?

Executives today have significant access to several new technologies through efficient Management Information Systems (MIS) that includes information reporting, decision support, and executive information structures and systems necessary in facilitating the effective and rapid decision-making process. On the other hand, there are control elements that include different management control structures and systems such as executive dashboards and a balanced scorecard procedure. Current technology facilitates management executives in undertaking their obligations with minimum face-to-face communication, for instance, using behavior control methodology. Ostensibly, behavior control is anchored on management observation of staff actions to perceive whether the employees follow the laid down desired procedures and executes responsibilities as instructed. Despite managers monitoring behavior by read-through emails and checking additional online activities, there is a need to effectively communicate with the staffs when necessary (Daft, 2016). The management may send an official email to the staffs; however, if the employee snubs the email, then it is advisable to engage in a face-to-face meeting. Therefore, despite technology enabling management to undertake their responsibility with minimum face-to-face communication is necessary at times. 

Chapter 9: Look through several recent issues of a business magazine (Fortune, Business Week, Fast Company, etc.) and find examples of 2 companies that are using approaches to busting bureaucracy. Explain the techniques that these companies are applying.

Due to the September 11, 2001, terrorist attacks, the aviation industry business model evolved to a very bureaucratic industry due to the government emphasis on airport access and high-security issues. Recently, security has had an adversative influence on aviation business and flight operations, and therefore National Business Aviation Assn. (NBAA), in collaboration with the Transportation Security Administration (TSA), and TAA is gently triggering progress regarding the effort to salvage the capacity to fly anytime, anywhere, with insignificant federal interference. Therefore, the aviation industry business is not even permitted to utilize the Ronald Reagan National Airport (RRNA). Initially, the aviation business community should formulate an effective and formal logistical and technical response towards federal security apprehensions, and secondly, an organization political rejoinder from the president White House is essential to revive the airport to flying business (Phillips, 2013).

Another business that has to handle significant bureaucracy is, for example, Kiva’s container an organization engaging in the packaging business. Consequentially, the Occupational Safety and Health Administration (OSHA) inspects the equipment, while the Department of Commerce (DC) entails assessments of shipping records, the Department of Transportation (DT), and the Environmental Protection Agency (EPA) regulates chemicals are necessary for overseeing the packaging labels (Philips, 2013). Kiva’s container company is among several small business ventures with significant bureaucratic challenges. Small-business proprietors, expend at least 1 billion hours annually filling out governmental forms, according to the Small Business Administration (SBA) in the US (Philip, 2013). Kiva’s container proprietors engage in approximately 70 hours weekly into the business operation. Kiva’s owner has undertaken deliberate effort to go to Washington to engage legislators concerning health care issues and other challenges touching small business. However, at this time the proprietor will continue putting a lot of operation hours. 

Chapter 9: Do you believe that a no-growth philosophy of management should be taught in business schools?

Primarily, there are several benefits associated with small businesses. Founded on researches of religious sects, primitive societies, military organizations, and certain businesses, Robin Dunbar and renowned anthropologist proposed that a hundred and fifty is the optimal size required by any group aimed at achieving a predetermined and specific objective. Dunbar argues that beyond the 150 group size, the group’s efficiency and effectiveness wane due to numerous procedures, red tape, and rules that saps and decelerates group enthusiasm, commitment, and morale (Daft, 2016). Consequentially, there are several benefits associated with “no growth” small businesses and hence the reason to teach “no growth” management philosophy in business schools. Several businesses types are superlative when small and several business owners and hence fear to become large business such as Ford. 

How can/should a biblical worldview be applied?

A biblical worldview is applicable during consideration of the corporate culture and hence according to Romans 12: 2, Christians are not supposed to conform to the corporate culture where they work and hence should strive towards transformation.


Daft, R. (2016). Organization Theory and Design (10th ed.). South-Western: Mason, OH.

Dellaert, B. & Dabholkar. P. (2009). Increasing the Attractiveness of Mass Customization: The Role of Complementary On-line Services and Range of Options. International Journal of Electronic Commerce. 13(3), 43-70. 

Phillips, E. (2013). BIZAV Battling Bureaucracy. Aviation Week & Space Technology. 159(14), 60-62.