Business Assessment

BSBLED401
Develop teams and individuals
PROJECT TASK TEMPLATEStudent name:Student ID:Trainer:Date:

Declaration of Authenticity:

The above named student, confirm that by submitting, or causing the attached assignment to be submitted, to Lonsdale Institute Pty Ltd, I have not plagiarised any other person’s work in the assignment except where appropriately acknowledged, this assignment is my own work, has been expressed in my own words, and has not previously been submitted for assessment. I do understand and accept the consequences of academic misconduct according to Lonsdale’s Policies and Procedures

SECTION A – Determining the Development needs

1. Workplace Activity Description (Explain about the current workplace and your team members and their duties)

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2. Observer Report (Assessment of your team’s/individual performance)

Employee Name 1:Position:
Major Tasks of the positionTraining/skills development required?If yes, identify what training needs exist
YN
Employee Name 2:Position:
Major Tasks of the positionTraining/skills development required?If yes, identify what training needs exist
YN

3. Participant Report

SELF EVALUATION FORM

Date and time completed:

Staff Member: ______

Manager: ____________

1. What have been your special achievements this year?

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1. What aspects of your performance do you want to improve in the coming year?

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1. How do you think this improvement could be achieved?

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1. Are there any barriers to you meeting your objectives?

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1. What new responsibilities/jobs would you like to take on next year?

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1. Are there other issues that you would like to discuss with your manager?

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4. Performance Gaps Analysis (Specify about the areas where improvements are needed for the employees)

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5. Proposed Development Activities (Ways to develop the employee’s skills/knowledge) Please explain the ways you are going to develop the employee’s skills eg by training, coaching workshops, seminars, online courses/tafe courses etc)

Learning and development Activity for employee: _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. How these changes will be consulted with the team member/s

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4

SECTION B – Creating a Development Programme for Individual

Individual development plan

Employee Name:
Developmental goals for the coming yearKnowledge, skills, abilities to be developedDevelopmental activityResourcesDate for completionAssessment method
Goal 1
Goal 2
Goal 3

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Employee’s signature Date

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Manager’s signature Date

SECTION C – Evaluating the Development Programme

1. Programme Evaluation – Participant

(Create an evaluation form for an employee asking them about the effectiveness of the training) (6 – 7 questions)

(You can create your own or research on the internet for this form – “Training Evaluation Form”) (When downloading form from internet, you will need to provide a reference to the task)

2. Programme Evaluation – Manager

Development Activity (for each employee)Outcome (Successful/Unsuccessful)Effectiveness (comments)
Employee 1: Undertook a short course for customer service at tafeParticipated in a customer service role play with the managerSuccessfully completed – Certificate ProvidedSuccessful in role play taskOverall employee has improved significantly in this area. Feedback from the customers is positive and managers observation of the employees performance records competency in this task

3. Programme Evaluation – Review and Recommendations –by Manager (Write around 100 words)

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References